Shipping & Returns

Shipping costs

Usually Genaxxon will ship all goods via UPS with special economical conditions.
Payment will be accomplished by bank transfer after you receive the bill. Please inform us,
if you wish to alter the way of shippment or payment (e.g. via credit card).

Separate transportation/shipping cost tables are employed for shipping abroad
(outside EU and outside Germany). Because each order may involve different
conditions, please contact us for details in your specific case.

Orders with a total net value less than 250,00 Euro will be charged with a supplement
of 15,00 Euro for shipping within Germany.

Orders with a total net value up to 300,00 Euro that require a cooled shipment
on "Blue-Ice" will incur a charge of 25,00 Euro for shipping within Germany.

Shipment on "Dry-Ice"
(-80°C, e.g. for competent cells) will incur a charge of 35,00 Euro for shipping within Germany.